Featured Blog Post

New Feature: Level Up Your Call Center Communication with a Centralized View

What’s New?Introducing the Communications tab: the newest addition to our recently-released Call Center Dashboard for Contact Center. Communications is a live conversation dashboard displaying...
Read More
    What’s New?Introducing the Communications tab: the newest addition to our recently-released Call Center Dashboard for Contact Center. Communications is a live conversation dashboard displaying all current live communications happening real time...
    FOR IMMEDIATE RELEASE: Naperville, IL July 1, 2021 – CallPotential, an omnichannel communication platform and best-in-class CRM (customer relationship management) is honored to announce its 2021 ISS Best of Business awards for its Contact Center...
    The CallPotential team is heading to Vegas from July 13th-16th for Inside Self Storage's annual conference & expo. We can't wait to see you there!
    The CallPotential team is headed to Nashville, TN from June 2-4 for the Self Storage Association's annual conference & trade show. We can't wait to see you there!
      FOR IMMEDIATE RELEASE: Naperville, IL May 20, 2021 - CallPotential today unveiled the beta release of their new Call Center Dashboard, a significant enhancement to the internal Contact Center software. The new dashboard gives operators full...
    We couldn't be more excited to be attending our first in-person event in over a year.  Our team will be heading to Orlando, FL from May 19-21 for the Florida Self Storage Association's annual conference & expo. We can't wait to see you there!
    You've accomplished a lot in the last year! The self storage industry sent more follow-ups than ever (2.7 million!), doubled over-the-phone move ins from 2019, processed over 15 million calls, and much more. We analyzed the metrics of all...
    Powerful Technology Unlocked with Property Management and Communication Software Integration
    “Call-Back” Eliminates Customer Hold Times While Boosting Customer Service
    It’s no secret that the pandemic has largely impacted the global market. As leaders in the self-storage industry, CallPotential’s driving focus is to provide valuable insight to help operators answer the tough questions: “What now?” and “How...

    Categories

    Subscribe To The CallPotential Blog

      Schedule A Demo