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New Feature: Level Up Your Call Center Communication with a Centralized View

What’s New?Introducing the Communications tab: the newest addition to our recently-released Call Center Dashboard for Contact Center. Communications is a live conversation dashboard displaying...
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    What’s New?Introducing the Communications tab: the newest addition to our recently-released Call Center Dashboard for Contact Center. Communications is a live conversation dashboard displaying all current live communications happening real time...
    FOR IMMEDIATE RELEASE: Naperville, IL July 1, 2021 – CallPotential, an omnichannel communication platform and best-in-class CRM (customer relationship management) is honored to announce its 2021 ISS Best of Business awards for its Contact Center...
    The CallPotential team is heading to Vegas from July 13th-16th for Inside Self Storage's annual conference & expo. We can't wait to see you there!
    The CallPotential team is headed to Nashville, TN from June 2-4 for the Self Storage Association's annual conference & trade show. We can't wait to see you there!
      FOR IMMEDIATE RELEASE: Naperville, IL May 20, 2021 - CallPotential today unveiled the beta release of their new Call Center Dashboard, a significant enhancement to the internal Contact Center software. The new dashboard gives operators full...
    We couldn't be more excited to be attending our first in-person event in over a year.  Our team will be heading to Orlando, FL from May 19-21 for the Florida Self Storage Association's annual conference & expo. We can't wait to see you there!
    FOR IMMEDIATE RELEASE: Naperville, IL August 17th, 2019 CallPotential, award-winning customer relationship management (CRM) and communications software developed for self-storage reveals a new brand identity intended to more clearly represent the...
    FOR IMMEDIATE RELEASE: Naperville, IL July 22nd, 2019 – In a category typically reserved for third party call centers, operators once again voted for their own internal call centers powered by CallPotential’s Call Center Software for Self Storage...

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