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Absolute Storage Management Selects CallPotential as Call Center Technology Provider for New Sales Center
The center will feature advanced technology and a highly skilled team of agents providing exceptional customer experiences.
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You asked, we answered. Tune in for our highly requested webinar on managing and motivating remote self storage teams with guest panelists Cindy Ashby of StoreEase, Phil O'Hara of Delta Self Storage, Tony Ventura of Prime Group Holdings, and our...
It’s 2021 and thanks to last year’s crash course in chaos, operators are mastering the art of operational agility using a blend of technology and man power. Join the CallPotential marketing team in the first webinar in our new Self-Storage...
You've accomplished a lot in the last year! The self storage industry sent more follow-ups than ever (2.7 million!), doubled over-the-phone move ins from 2019, processed over 15 million calls, and much more. We analyzed the metrics of all...
Join us as we discuss 2020's impact on self-storage tech trends. Peter Spickenagel, Owner/Operator of Citizen Self Storage and Director of Business Development for CallPotential, will be joining Holly Fiorello, Director of Marketing for...
It is a common misconception that only large portfolios have the ability to control their call flow or have the resources to have their own internal call center. This simply is not the case. All properties, small to large, can benefit from taking...
FOR IMMEDIATE RELEASE: Naperville, IL August 17th, 2019 CallPotential, award-winning customer relationship management (CRM) and communications software developed for self-storage reveals a new brand identity intended to more clearly represent the...
We couldn't be more excited for this year's theme "Perfecting the Customer Experience (cx)" at Inside Self Storage World Expo. We believe that improving your cx makes a tremendous impact on your bottom line. Fortunately for self storage operators,...
Leading organizations are bridging the communication divide by implementing an omni-channel contact center strategy, which integrates Interactive Voice Response (IVR) systems, live agents, two way text, web chat, email, social media and other...