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Self Storage Communication in 2020

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    You've accomplished a lot in the last year! The self storage industry sent more follow-ups than ever (2.7 million!), doubled over-the-phone move ins from 2019, processed over 15 million calls, and much more. We analyzed the metrics of all...
    Debt collection is often the most unpleasant part of any business. Aside from managing cash flow, establishing a process and making ends meet, you’re faced with other unforeseeable outside challenges. Some tenants pay on time, some pay late, and...
    In our highly connected era, customers are looking to build a relationship with brands. Every interaction with your brand, from searching for you online, visiting your website and social media presence, to calling the facility and walking-in through...

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