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CallPotential Debuts Virtual Agent for Two-Way Video at SSA Las Vegas
Experience The Power of Two-Way Video Communications at SSA
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When your customers need help, the last thing they want is to wait for assistance. Call abandonment rate is the percentage of callers who hang up before being connected to a representative, and this number likely reflects customers who go...
Understanding how to improve your lead follow up is one of the most crucial components in helping you overcome the competition to grow your business. Why? People are bombarded with messaging all day long, from emails, social media, texts, phone...
Call centers face various challenges that can impact their efficiency, customer satisfaction, and overall performance. Some common challenges include:
Looking to learn more about our technology? Check out Copper Storage Management's recent article featuring CallPotential below. CallPotential – What is it? How do we use it? If you’ve ever purchased or built a self-storage facility, you know that...
📢 Calling all self-storage owners, operators, and anyone responsible for managing or improving call operations.
2022 was a year of accomplishment for many! The self-storage industry sent more messages than ever, tested new strategies to reach the prospect, and found ways to connect with tenants more effectively. Cheers to you!We analyzed the metrics of all...
Hot off the press! Tune in to get an inside look at what you can do to scale and thrive within the self storage industry.
Learn from the experts! Tune in to hear tips, trends, and best practices from some of the brightest marketing minds in self-storage.
Enjoy Part 3 of our Remote Property Management webinar series.
You asked, we answered! Back by popular demand, we're bringing you part 2 of our Remote Property Management webinar series.