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Webinar: Expert Tips for Managing a Self-Storage Sales Team
Join us for another interview-style webinar as we bring on industry professional Carol Mixon of SkilCheck! Our very own CEO/Founder and President of Next Door Self Storage Phil Murphy joined Carol...
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It’s 2021 and thanks to last year’s crash course in chaos, operators are mastering the art of operational agility using a blend of technology and man power. Join the CallPotential marketing team in the first webinar in our new Self-Storage...
You've accomplished a lot in the last year! The self storage industry sent more follow-ups than ever (2.7 million!), doubled over-the-phone move ins from 2019, processed over 15 million calls, and much more. We analyzed the metrics of all...
Join us as we discuss 2020's impact on self-storage tech trends. Peter Spickenagel, Owner/Operator of Citizen Self Storage and Director of Business Development for CallPotential, will be joining Holly Fiorello, Director of Marketing for...
“Call-Back” Eliminates Customer Hold Times While Boosting Customer Service
It is a common misconception that only large portfolios have the ability to control their call flow or have the resources to have their own internal call center. This simply is not the case. All properties, small to large, can benefit from taking...
FOR IMMEDIATE RELEASE: Naperville, IL July 22nd, 2019 – In a category typically reserved for third party call centers, operators once again voted for their own internal call centers powered by CallPotential’s Call Center Software for Self Storage...
Leading organizations are bridging the communication divide by implementing an omni-channel contact center strategy, which integrates Interactive Voice Response (IVR) systems, live agents, two way text, web chat, email, social media and other...
FOR IMMEDIATE RELEASE: Chicago, IL August 1st, 2018 - In an unprecedented move, the self storage industry has voted their own internal call centers “Best Call Center Services” in Inside Self Storage (ISS) Best of Business Awards by selecting...