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New Feature: Level Up Your Call Center Communication with a Centralized View

What’s New?Introducing the Communications tab: the newest addition to our recently-released Call Center Dashboard for Contact Center. Communications is a live conversation dashboard displaying...
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    Leading organizations are bridging the communication divide by implementing an omni-channel contact center strategy, which integrates Interactive Voice Response (IVR) systems, live agents, two way text, web chat, email, social media and other...
    FOR IMMEDIATE RELEASE: Chicago, IL August 29th, 2018 CallPotential, an omni-channel communication platform and best-in-class CRM, announced their newest integration with storEDGE, a technology company that powers facility management software and...
    FOR IMMEDIATE RELEASE: Chicago, IL Friday, August 10th, 2018
    Using an omni-channel CRM, like CallPotential, facilities send and receive emails through the same program and interface that sends text messages, website chats, social media messages, etc. Communication is no longer fragmented and siloed between...
    FOR IMMEDIATE RELEASE: Chicago, IL August 1st, 2018 - In an unprecedented move, the self storage industry has voted their own internal call centers “Best Call Center Services” in Inside Self Storage (ISS) Best of Business Awards by selecting...
    Omni-Channel Communication for Self Storage Series: Developing a Communication Strategy Using Text Messaging
    CallPotential at ISS Vegas ’18 The CallPotential team will be heading to Lovely Las Vegas next week for the Inside Self Storage World Expo and hope to see you there! Still need to register? Be our guest with this free expo hall pass: ...
    FOR IMMEDIATE RELEASE: Chicago, IL March 7th, 2018 - CallPotential, is releasing a sneak preview of CallPotential version 2.0, a complete re-imagining of the award winning technology platform. In addition to this significant update, CallPotential...
    Our year in review is complete and we are excited to announce that CallPotential had a record year among all metrics. View the Infographic below: 
    CallPotential partners with Storelocal to provide multi-channel communication platform for leads, collections, and internal call center options to co-op members.

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