Las Vegas is calling and we're thrilled to unveil our brand new booth (401!) at the SSA Fall Expo & Conference 2023. Curious about what to expect from CallPotential? Check it out in our latest blog and make sure you stop by to see what's new.
Naperville, IL, – We are excited to announce that we are joining the Storable family! This strategic move strengthens our organization’s unwavering commitment to empowering self-storage operators with cutting-edge and comprehensive solutions that...
Naperville, IL, August 10, 2023 – CallPotential proudly announces that 10 Federal Storage, a frontrunner in operating advanced self-storage facilities, has chosen its Contact Center software to enhance service efficiency. This strategic decision...
We’ve joined forces with Citizen Storage President and CEO Peter Spickenagel to discuss the recent launch of their internal contact center, powered by CallPotential. Discover how the partnership has impacted Peter’s operations, as well as some...
When your customers need help, the last thing they want is to wait for assistance. Call abandonment rate is the percentage of callers who hang up before being connected to a representative, and this number likely reflects customers who go...
Understanding how to improve your lead follow up is one of the most crucial components in helping you overcome the competition to grow your business. Why? People are bombarded with messaging all day long, from emails, social media, texts, phone...
For many self-storage operators, getting the phone to ring is not the problem: closing the sale is another story. Building a confident, capable sales team enables you to increase rentals and cut down on lost opportunities; discover how implementing...
FOR IMMEDIATE RELEASE: Naperville, IL - June 30th, 2023 - CallPotential, a trailblazer in providing innovative contact center technology solutions for the self-storage industry, proudly announces their latest achievement of winning the 2023 ISS Best...