Featured Blog Post
New Feature: Level Up Your Call Center Communication with a Centralized View
What’s New?Introducing the Communications tab: the newest addition to our recently-released Call Center Dashboard for Contact Center. Communications is a live conversation dashboard displaying...
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It’s 2021 and thanks to last year’s crash course in chaos, operators are mastering the art of operational agility using a blend of technology and man power. Join the CallPotential marketing team in the first webinar in our new Self-Storage...
You've accomplished a lot in the last year! The self storage industry sent more follow-ups than ever (2.7 million!), doubled over-the-phone move ins from 2019, processed over 15 million calls, and much more. We analyzed the metrics of all...
Join us as we discuss 2020's impact on self-storage tech trends. Peter Spickenagel, Owner/Operator of Citizen Self Storage and Director of Business Development for CallPotential, will be joining Holly Fiorello, Director of Marketing for...
Tune in as special guest Alonna Ross of StorageAuctions.com chats with the CallPotential team about some of the ways to recover lost rent, as well as the benefits of online auctions.
Which is better? First of the Month or Anniversary Billing? Join Peter Spickenagel and John Manes as they debate this age old self storage billing strategy.
Powerful Technology Unlocked with Property Management and Communication Software Integration
Become a cashflow pro! Join us as Holly and Peter sit down to discuss maximizing your time and money with the latest trends and best practices in the industry.
“Call-Back” Eliminates Customer Hold Times While Boosting Customer Service
It’s no secret that the pandemic has largely impacted the global market. As leaders in the self-storage industry, CallPotential’s driving focus is to provide valuable insight to help operators answer the tough questions: “What now?” and “How...
It’s no secret that the pandemic has largely impacted the global market. As leaders in the self-storage industry, CallPotential’s driving focus is to provide valuable insight to help operators answer the tough questions: “What now?” and “How...